Terms and Conditions

  • 1.1.1.Clear description of products or services
  • Unloading service- Workers will arrive on site to unload containers of their contents by hand. 
  • Loading Service- Workers will arrive on site to load containers by hand. 
  • Co-Packing- Workers will arrive on site to co pack products by hand. 
  • Re-Packing- Workers will arrive on site to re pack products by hand. 
  • Cross-Docking- Workers will arrive on site to unload product and then load that product to another container. 
  • 1.1.2.Payment terms
  • Invoices are sent out weekly and are due 30 days after receipt.
  • 1.1.3.Warranties or guarantees
  • N/A
  • 1.1.4.Liability limitations
  • We are covered by WCB and Liability Insurance.
  • 1.1.5.Refund or return policies
  • There are no refunds.
  • 1.1.6.Delivery timelines
  • Service will be delivered at the agreed upon time. In case this is not possible the client will be contacted prior, and service will be re-scheduled.
  • 1.1.7.Privacy statement
  • https://lumperhq.com/private-policy/
  • 1.1.8.Terminating the agreement
  • We do not believe in contracts, service can be stopped at any time at the discretion of LumperHQ. Clients may stop using service at any time without penalty.
  • 1.1.9.Governing law
  • We follow the Provincial Laws of British Columbia and the Federal Laws of Canada.
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