Terms and Conditions

LumperHQ connects businesses with container unloading, warehouse labor, and related logistics services. Information provided on this website is intended for general business and informational purposes.

You agree to use this website only for lawful purposes.

You agree not to:

• Use the website in any way that violates applicable laws or regulations.
• Attempt to gain unauthorized access to the website, servers, or databases.
• Upload viruses, malware, or other malicious software.
• Interfere with the operation or security of the website.
• Use automated tools, bots, or scraping software without written permission.
• Impersonate another person or business.
• Submit false or misleading information.
• Use the live chat or contact forms for spam, harassment, or unlawful activity.

We reserve the right to suspend or block access to users who violate these Terms.

Submitting a quote request or contacting us through the website does not create a contract.

All pricing, availability, scheduling, and services are subject to confirmation by LumperHQ or the applicable service provider.

Quotes are estimates unless otherwise stated in writing.

Although we strive to provide accurate information, we do not guarantee:

• Service availability
• Crew availability
• Response times
• Pricing
• Website uptime
• Error-free operation

Information on this website may change without notice.

Unless otherwise stated, all content on this website, including but not limited to:

• Text
• Articles
• Graphics
• Logos
• Icons
• Images
• Videos
• Software
• Source code
• Website design
• Databases

is the property of LumperHQ or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, republish, or create derivative works from our content without prior written permission.

If you submit information through our forms, live chat, or other features, you represent that:

• The information is accurate.
• You have the right to provide it.
• It does not violate the rights of others.

You grant LumperHQ a non-exclusive right to use the submitted information solely for responding to your inquiry, providing services, and operating our business.

Our website may include live chat and AI-powered assistance.

Responses generated by AI are provided for general informational purposes only and may not always be complete, current, or accurate.

Official pricing, scheduling, and service confirmations are provided by LumperHQ personnel.

We reserve the right to monitor and retain chat conversations for customer service, quality assurance, security, and training purposes.

Our website may contain links to third-party websites.

These links are provided for convenience only.

LumperHQ does not control or endorse third-party websites and is not responsible for their content, policies, or practices.

Your use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

To the fullest extent permitted by applicable law, LumperHQ, its owners, employees, contractors, partners, and affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to:

• Use of or inability to use the website
• Website interruptions
• Errors or omissions
• Reliance on website information
• Delays in communication
• Loss of business, revenue, profits, or data

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

You agree to indemnify and hold harmless LumperHQ, its officers, employees, contractors, and affiliates from any claims, liabilities, damages, costs, or expenses arising from your misuse of the website or your violation of these Terms.

You are responsible for ensuring that any information you submit through the website is accurate and lawful.

While we implement reasonable security measures, no website or internet transmission can be guaranteed to be completely secure.

We may modify these Terms at any time.

Updated versions will be posted on this page with a revised Effective Date.

Continued use of the website after changes become effective constitutes acceptance of the updated Terms.

These Terms shall be governed by and interpreted in accordance with the laws of the Province of British Columbia and the applicable federal laws of Canada, without regard to conflict of law principles.

Any disputes arising from these Terms or the use of this website shall be subject to the exclusive jurisdiction of the courts of British Columbia, unless otherwise required by applicable law.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

These Terms, together with our Privacy Policy and any other policies referenced on this website, constitute the entire agreement between you and LumperHQ regarding your use of the website.

If you have any questions regarding these Terms and Conditions, please contact us.